February For The Fans on Capital Network, February 2025 – Specific Rules

1 February 2025, 00:01 | Updated: 2 February 2025, 18:24

Terms and conditions.

1. The February For The Fans Promotion (‘Promotion’) is organised by Global (as defined in the General Terms and Conditions). The Promotion will run from Saturday 1st February 2025 to Sunday 2nd February 2025 on The Capital Network. Global is the Promoter. The ‘Prize Provider’ is AEG or Ticketmaster, depending on the prize.

2. IMPORTANT: The Promotion is subject to these Specific Rules and the General Terms and Conditions which are available here (together[KG1] , the ‘Promotion Terms and Conditions’). Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions.

Details of the Promotion:

3. To enter the Promotion, you must listen to Capital on Saturday 1st February 2025 - Sunday 2nd February 2025 between 0800 - 1600. There will be 5 Promotion rounds in total.

On Saturday 1st February the rounds will take place between:

08:00 – 09:00 - Capital Network, including Scotland

09:00 – 12:00 - Capital Network, excluding Scotland

12:00 – 16:00 - Capital Network, including Scotland

On Sunday 2nd February they will take place between:

0800 - 1600 - Capital Network, including Scotland

4. During the setup for each Promotion round, the presenter/s will reveal the artist and the date and location of the Event which forms the Prize for that Promotion round.

5. Following the instructions of the presenter(s) on-air, you must text in with the keyword FAN to 83958 (the ‘Text Message Line’) when you hear the specific artist song , as specified in the Promotion setup, played in full.

6. When there are multiple Promotion rounds on the same day, each Promotion round will have a different trigger track. The specific song you are listening out for will be announced on air at the start of each Promotion Round.

7. The opening and closing times of the Text Message Line will be given out on air. Entries received before or after this time will not be included in the Promotion but may still be charged.

8. We are not responsible for any latency experienced by your mobile phone network, which may delay the delivery of text messages to and/or from us.

9. Text messages will be charged at standard network rates. Standard rate text messages to promotion shortcodes are not normally included in ‘inclusive’ packages and may be charged. If entry is made by text message, be sure to use the correct shortcode. In all cases, please check with your service provider for more details and charges. If you are not the bill payer, you must obtain the bill payer’s permission before entering.

10. For each Promotion round, within 30 minutes of the closing time of the Text Message Line, all eligible entries will be entered into a draw. One correct entry will be selected at random and the entrant will be contacted by one of Global’s representatives via telephone on the number on which you entered. If the entry is ineligible, we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another entrant, as applicable.

11. If you are this entrant, you may be asked to have a call with a presenter. That call will either be broadcast live or pre-recorded for future broadcast. You must answer your telephone when we contact you. Someone else cannot answer the phone, participate or accept a prize on your behalf. If: (i) you fail to answer the phone; (ii) someone else answers the phone; (iii) the call goes to voicemail; (iv) the call becomes disconnected; (v) you are not (or do not seem to us to be) in a position to safely and/or lawfully take or remain on the call (for example, if you are or seem to be driving); or (vi) you are not audible or intelligible or we are not able to conduct a conversation with you in a manner that is suitable for broadcast for any reason beyond our control (including, but not limited to: low/no signal on your device, a call is dropped by any network, you are travelling, there is too much background noise or feedback, etc.); before or during the Promotion, you may be disqualified and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable. If you have complied with all applicable terms and conditions, and if you are successful then you will be declared the winner of the Promotion.

12. Bulk, automated, machine assisted, third party, syndicate or other group entries are prohibited and we will disqualify any entries (and withhold or reclaim any associated prize from you) which, in our reasonable opinion, appear to have used any of these entry methods or, for example (without limitation), entries or votes that have been made from the same IP address, email address, postal address, telephone number, or similar or entries which we, at our sole discretion but acting reasonably, consider to be suspicious or fraudulent.

13. You must use the same phone number across the entire Promotion period, regardless of your entry method. It is a breach of our Promotion Terms and Conditions to use multiple names and/or phone numbers to enter our Promotions and we reserve the right to disqualify your entry(ies) and/or withhold or reclaim any prize from you if we know or have reason to believe you are doing or have done this.

14. We also reserve the right to disqualify your entry(ies) and/or withhold or reclaim any prize from you if we know or have reason to believe that you are making or have made multiple entries by phone by using a computer system, using automated dialling technology or by any other method which could or does result in you exceeding the maximum number of entries permitted under these Specific Terms.

15. If we know or suspect you are trying to enter or have entered this Promotion by using more than one phone number or if we know or suspect you are using variations of your name, we reserve the right to disqualify any relevant entry(ies) and exclude you from this Promotion and also permanently exclude you from entering any of our Promotions.

16. We may publish and publicise your name, image, social media handle and/or profile picture, your nearest geographical location (for example, your nearest city, town or county) and your entry, and we may refer to your and any applicable third party’s (for example a guest/travel companion) association with the Promotion and/or the prize, in any and all media, worldwide, in perpetuity, for publicity and PR purposes solely in connection with the Promotion; subject always to our Privacy Policy and all applicable laws.

17. In relation to winners (and runners up if applicable), you understand that we may: (i) interview you and your guest(s)/travel companion(s) which we may film, photograph and/or record and; (ii) film, photograph and/or record, you and your guest(s)/travel companion(s) in connection with the Promotion, either by telephone or in person, and we may use such films, recordings and/or photographs for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable in connection with the Promotion, unless you object to your information being published or made available. We may also publish your and your guest(s)/travel companion(s) name, image, social media handle and/or profile picture.

Eligibility:

18. The Promotion is only open to residents of the UK aged 18 years and over, and who are based in the UK at the time of entry.

19. Entry is restricted to one entry per person per Promotion round. Duplicate entries will be excluded from the Promotion round. For the avoidance of doubt, entrants may only win one prize during the February For The Fans Promotion (a month-long Promotion in total).

20. Only one name and telephone number may be used by you in relation to this Promotion. The use of multiple names, telephone numbers and/or devices is a breach of our Promotion Terms and Conditions and we reserve the right to disqualify your entry(ies) and you will forfeit your prize should we know or have reason to believe that you attempted to use or did use more than one name, phone number and/or device to enter this Promotion. It is also prohibited for anyone else to enter the Promotion using the same phone number including household members or friends.

21. Before transferring any winnings to you we reserve the right to request Photo ID (such as your passport or driving licence) and confirmation that the telephone number you entered on belongs to you and proof of your home address (such as a phone bill with your name, address and telephone number on). You agree and understand that should you win a cash prize you may be required to provide these to verify your eligibility. If you fail to provide the requested information and we are unable to verify your eligibility, we reserve the right to withhold any prize from you.

Prize:

22. The winning entrant from each Promotion round will win a pair of tickets to see a musical artist on tour in the UK. During the setup for each Promotion round, the presenter/s will reveal the artist and date/location of the Event which forms the prize for that Promotion round.

Prize Terms and Conditions:

23.

Saturday 1st February prize - Sabrina Carpenter Tickets

23.1 The winning entrant will win a pair of tickets to American Express Presents BST Hyde Park: Sabrina Carpenter in London on Saturday 5th July 2025

23.2 No child under the age of 16 will be admitted to the Event unless they are accompanied by an adult aged 18 years or over at all times.

23.3 Proof of age may be requested upon entry.

23.4 Tickets are General Admission.

23.5 AEG reserves the right to determine the ratio of adults in relation to children required for adequate supervision.

24. Sunday 2nd February prize - Teddy Swims Tickets

24.1 The winning entrant will win a pair of tickets to see Teddy Swims at the Manchester Co-Op Live on Monday 10th March 2025

24.2 Under 15-year-olds must be accompanied by an adult over 18.

24.3 The tickets are seated.

24.4 Tickets will be fulfilled via the Ticketmaster app.

25. Certain ticket types may arrive close to the Event date from the promoter of the event.

26. You and any permitted guest or travel companion will be bound by any third-party terms and conditions applicable to the Prize (including, without limitation, the ticket terms and conditions set out on the ticket and venue rules).

27. We are not liable or responsible if you fail to attend the Event for any reason. If the Event is cancelled or rescheduled, we will either secure tickets for the winner to attend the rescheduled Event if practical (the date and time will be decided solely between us and the Prize Provider) or, at our discretion, provide an alternative prize.  

28. We shall not be responsible for any travel or accommodation expenses incurred by you in relation to the Event unless they form part of the Promotion prize, including any expenditure incurred by you for any postponed or cancelled Event.

29. Any other costs and expenses which are not specifically included in the prize description are excluded and will be the sole responsibility of the winner. By way of example, without limitation, travel, accommodation and spending money are not included.

30. The prize is non-transferable and non-refundable. No cash alternative is available except at our sole discretion.

31. We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.

32. We are registered with the Phone-paid Services Authority (“PSA”): registration number ORG832-96388-41101. For all enquiries in connection with the Promotion please contact our customer support team at https://global.com/contact/.

Data Protection[KG4] :

33. Your personal data that you provide to us will be collected and processed by us, our licensees (including Communicorp UK Limited) as well as the prize providers, and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to the Phone-paid Services Authority, Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes.

34. By entering a Promotion, you acknowledge that any personal data provided by you in connection with the Promotion will be processed as set out above and in accordance with our Privacy Policy which sets out full details of how we process personal data and how you can exercise your rights as a data subject Please ensure you have read and understood our Privacy Policy before entering any Promotion. If you are required to submit a guest(s)/travel companion(s) personal data to enter a Promotion, you must ensure that your guest(s)/travel companion(s) have given you consent to provide us with their personal data.

35. You may be asked if you want to opt-in to marketing from us when you enter a Promotion. If you choose to opt-in, we will use your personal data for marketing purposes (see Global's  Privacy Policy for more details). You can withdraw your consent to marketing at any time by unsubscribing. 

36. We and the prize providers may transfer and process personal data outside of the EEA and UK for the purposes of administering the Promotion. Where any transfers are made outside of the EEA or UK we will ensure appropriate safeguards to protect your personal data are in place. 

7. When you enter a Promotion we will retain your personal data for up to three years for internal purposes and to comply with our regulatory obligations. You may request the erasure of your personal data by emailing privacy@global.com. If your data is erased prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.