Capital Live In The City With CarShop Cardiff!

Matt, Polly and Geraint

The eyes of the World are on Cardiff!

This Thursday, the biggest party hits the Welsh Capital as Wales take on Fiji….and Capital is there every step of the way with CarShop Cardiff!

Catch Matt, Polly and Geraint from 4pm at the Brewhouse, Cardiff City Centre as we get the party started live on Capital.

Wales vs Uruguay | KO: 2:30pm - 20th Sept

car shop logo v2

car shop image

 The CarShop key focus for our 2015 is building TRUST with new and existing customers. The spotlight is on Customer Services - how they engage with customers (through the sales/aftersales process) and how they handle/resolve customer complaints.

 
CarShop actively seek customer feedback through 3rd party websites - InMoment; that asks specific questions about the customers experience at CarShop and through TrustPilot; which allows customers to leave a review in their own words.
 
Their campaign for 2015 utilises customer reviews posted on TrustPilot to inform future prospects about the great level of service customers have received - which they too can experience for themselves at CarShop.
 
They are delighted that the vast majority of CarShop customers rate them as 5 out of 5, so this too is a key message.